Reference

Open kapalwin Privacy Policy for Indonesia

kapalwin Privacy Policy shows what we collect when you create an account, verify your phone, use a mobile browser or connect DANA, OVO, GoPay and QRIS.

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CONTACT PATHS

Find help for Privacy Policy requests

A clear request reaches the right account record faster when you include your registered phone number and the subject of your Privacy Policy question. We separate account, wallet and data requests so our support route can check the relevant event without asking you to resend unrelated details. Use the same account identity when requesting help from Indonesia, where local law permits.

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Account data

Ask us to check the data connected with your account, including phone verification and sign-in records. We may ask for an account detail already on file so we can avoid sending private account information to the wrong person.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, state the date and reference shown in your cashier history. We use that detail to separate a payment-status question from a broader Privacy Policy request.

Policy changes

Send a correction, access or deletion request through our policy contact route and describe the exact data involved. We review identity first, then confirm what action is possible under the Privacy Policy and local requirements.

DATA PRACTICES

Explore how we handle your data

Privacy choices work better when each step is visible, so we describe how data moves through the account path rather than using broad promises.

Account details

We collect details you provide during account creation, such as your phone number and sign-in credentials. Phone verification confirms account control before access, while support may use the registered number to match a Privacy Policy request to the correct record.

Wallet activity

A DANA, OVO, GoPay or QRIS reference can be stored with the related account event. Bank transfer and virtual account records may also be retained to reconcile status, investigate a mismatch and respond to your account question.

Cookies

Cookies and similar browser storage help remember session settings and your stated choices. On a mobile browser, clearing site data can remove those settings and may require another sign-in; your browser controls remain the place to manage them.

Account security

We use sign-in, phone verification and device-related signals to identify unusual access. If your account opens from an unfamiliar device, keep your credentials private and contact us through the account route before sharing any wallet reference.

Retention

We retain account, payment-status and support records only for the time needed for account operation, dispute handling, security checks or legal duties. When a record is no longer needed for those purposes, our handling follows the applicable retention requirement.

Your request

You can ask what personal data we hold, request a correction or ask about deletion by giving your registered phone number and a precise request. We verify identity before responding and explain any limit that applies under local law.

Browse Privacy Policy answers before opening

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover phone verification, wallet references, mobile cookies, retention and request handling, so you can decide what to share before using the account path where local law permits.

The kapalwin Privacy Policy covers account creation, phone verification, sign-in, device signals, cookies, wallet references and support messages. It also explains why we use each category, how long records may be kept and how you can request access, correction or deletion.

We use your phone number to create and identify your account, then request phone verification before account access. It also helps us match a Privacy Policy request to the right record. Keep the number private and contact us if it no longer belongs to you.

Yes. Privacy Policy covers payment-status references connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records. We use those references to reconcile an account event, check a status question and respond to a specific request.

When you sign in from a phone or desktop browser, we may receive device type, browser details, technical identifiers and IP-related signals. This helps with session operation and unusual-access checks. Opening a game such as rocketslot does not remove those account and device controls.

Send our policy contact route your registered phone number, the data you believe is incorrect and the correction you want. We verify account control before changing a record, then confirm the result or explain why a legal or security requirement prevents the requested change.

We keep account, wallet-status and support records for the period needed to operate the account, resolve disputes, protect access or meet legal duties. The exact period can vary by record type and local requirement. You may ask us to explain the reason for retention.

You can submit a deletion request through our policy contact route, including your registered phone number and the records involved. We verify identity and assess the request under the Privacy Policy. Some records may need to remain for security, disputes or legal duties where local law permits.

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